Privacy Policy
How Utility Birch Line collects, uses, and protects personal data under Republic of Korea privacy standards.
Effective date: 1 January 2025
Data controller
Utility Birch Line
Office 10, 57 Demo-gil, Cheongju 00000
Email: contact@utilitybirchline.click
Phone: +82 43 0000 1960
Information we collect
Contact inquiries: Name, email address, service selection, backup material type, preferred visit date, and message content submitted through our contact form.
Appointment records: Address, visit notes, seal serial numbers, and photographic metadata. We do not collect or store seed phrase words, private keys, or wallet balances.
Website usage: If you accept analytics cookies, anonymized page views and referral sources. See our Cookie Policy.
How we use data
- Respond to custody service inquiries
- Schedule and conduct on-site documentation visits
- Maintain internal scheduling records
- Improve website content when analytics are enabled
Legal basis
Processing is based on contractual necessity for service delivery, legitimate interest in operating our business, and consent where required (analytics cookies).
Retention
Contact form submissions: 24 months unless an engagement begins, then retained with client records for 7 years per Korean commercial record requirements. Analytics data: 14 months. Cookie consent preference: until cleared by user.
Your rights
Under applicable Korean privacy law, you may request access, correction, deletion, or restriction of your personal data. Contact us at contact@utilitybirchline.click. We respond within 30 days.
International transfers
Our website is hosted on infrastructure that may process data outside Korea. We ensure appropriate safeguards for cross-border transfers where required.
Third parties
We do not sell personal data. Analytics providers (if enabled) process anonymized usage data under their own policies. We do not share backup location details with third parties except as required by law.
Security
We restrict access to client records to assigned staff. Physical logbooks remain with clients; we retain only scheduling and seal metadata digitally behind access controls.
Children
Our services are not directed at individuals under 18. We do not knowingly collect data from minors.
Changes
We will post updates on this page with a revised effective date.
Contact
Privacy inquiries: contact@utilitybirchline.click or +82 43 0000 1960.